After several reports of terminal Galaxy Fold display issues, Samsung has delayed the US release of the Galaxy Fold. Originally slated for this Friday, Samsung has now officially delayed the launch, issuing the press release below:
We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.
Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.
We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.
The delay is hardly surprising given the number of issues reviewers have had with faulty displays. As outlined by Android Central, there's two reasons the displays are breaking: first, reviewers are peeling off a protective layer that looks like a screen protector, but is actually crucial to the structural integrity of the display. That is resolvable, but the second is vastly more concerning.
About half of the reported issues so far are related to the protective layer issue, but there have also been a few instances where the display stopped working. Until Samsung figures out exactly what is causing these failures, and likely also makes the warnings about not removing the layer much larger, you probably won't be able to buy the Galaxy Fold.
The US release date delay follows the cancellation of planned launch events in China this week, and it's likely that other markets will also follow. The UK is expected to get the Galaxy Fold in two weeks but that launch could also be pushed back. In the meantime, check out our Galaxy Fold first impressions for a quick detailed look at Samsung's next generation device.