Big changes could be coming to Symmetra, the defense-support hybrid hero in Overwatch.

I like Symmetra, but I’d be lying if I said she was a great hero for every map and every objective. Truly, Symmetra is clutch mostly on maps like Volskaya Industries or King’s Row, and she’s only picked when players are defending those first points before her usefulness slowly drains away.

Symmetra is good for defense when your team’s spawn is a ways away from the point. With a teleporter in place, a decent Symmetra can easily save a game.

She’s really great in those situations. Otherwise? Not so much. She’s the least played hero, and Blizzard is talking about doing something with her. We won’t see what that is until at least November.

Game Director Jeff Kaplan spoke with Business Insider about Symmetra.

“You know, Symmetra’s a really interesting hero to talk about…She’s one of our least-played heroes, [but] you have to read the stats with a little grain of salt there: She’s a hero who’s very situational and she actually gets played a fair bit, but she gets switched off of. What happens commonly is players will play her on defense on the first part of a point, and then when they’ve lost that point, then they’ll switch off of Symmetra. So, that definitely impacts her play time when you’re looking at the stats…

…Now, a character being that situational is not really desirable to us, so even though I can kind of justify why it happens, that doesn’t mean that I believe that it’s right. So Symmetra is a hero who’s on our list right now to take a good look at and really investigate.”

Kaplan explained that the changes will be bigger than simple stat and time tweaks, noting that this won’t be like adjusting her Ultimate like they did with Junkrat in the recent PTR patch.

“I don’t have anything really specific to talk about right now, other than she is kind of an internal project right now…She is a hero we’d like to make some changes to. I think those changes wouldn’t see the light of day until November, though, because we want to do a bunch of internal testing. It’s one thing when we do something [minor] — like, we have a change to Junkrat on the [Public Test Realm] where his Ultimate activates faster, but it’s a very incremental, safe change — whereas the type of changes we think need to happen to Symmetra require a lot more internal testing and discussion.”

The biggest hero changes we’ve seen so far have been with D.Va and Zenyatta, and both times Blizzard managed to turn both heroes from horrible to wonderful. Will they do the same with Symmetra? We’ll see.