Over the last week, Pokémon GO has been hit with a round up updates that fans have found disconcerting at best. Niantic has removed the step counter to help track nearby Pokémon (the one affected by the 3-step display glitch), and they went after and shut down third-party sites like PokéVision that help track Pokémon in real time.

These updates happened without Niantic stepping up to announce them, and that silent void left players incredibly frustrated. Now, Niantic has finally responded.

Here’s the post, in full, from Facebook.


As many of you know, we recently made some changes to Pokémon GO.

– We have removed the ‘3-step’ display in order to improve upon the underlying design. The original feature, although enjoyed by many, was also confusing and did not meet our underlying product goals. We will keep you posted as we strive to improve this feature.

– We have limited access by third-party services which were interfering with our ability to maintain quality of service for our users and to bring Pokémon GO to users around the world. The large number of users has made the roll-out of Pokémon GO around the world an… interesting… challenge. And we aren’t done yet! Yes, Brazil, we want to bring the game to you (and many other countries where it is not yet available).

We have read your posts and emails and we hear the frustration from folks in places where we haven’t launched yet, and from those of you who miss these features. We want you to know that we have been working crazy hours to keep the game running as we continue to launch globally. If you haven’t heard us Tweeting much it’s because we’ve been heads down working on the game. But we’ll do our best going forward to keep you posted on what’s going on.

Be safe, be nice to your fellow trainers, and keep on exploring.

The Pokémon GO team

The 3-step tracking display needs to come back in some shape or form. Simply knowing that a Pokémon is nearby without any sense of how far away is obnoxious. Even when the tracker worked, I’ve had to walk a few blocks to find a Pokémon. Without the tracker? Forget it.

Obviously, Niantic knows gamers are upset. Let’s see how they handle this stuff moving forward.