Google’s Nest is experiencing a widespread outage that has knocked its line of thermostats offline, a particularly scary situation given the widespread heatwave across the United States right now. Members of our staff noticed the thermostats weren’t functioning properly this morning, in multiple states around the U.S., and a quick search on Twitter shows a similar story.
We tried calling tech support, which wasn’t particularly helpful, and noticed that some units started to come back online before they were disconnected again. The outage is not affecting other Nest products so far as we can tell; our Dropcams, which run on the same software, are performing fine. Here’s a sample of some of the messages crossing Twitter right now:https://twitter.com/fordebritt/status/757909838156423168
The Nest units can still be controlled manually, but anyone trying to keep AC on at another location – maybe at home from the office to keep pets cool – could be in a potentially worrisome situation as temperatures remain above 90 degrees in some locations.
Nest has not publicly posted any information. A Nest spokesperson was not immediately available for comment.
Update: Nest issued the following statement:
We’re currently investigating an issue that has resulted in a small percentage of Nest Thermostats and Nest Protects appearing offline. While these devices cannot be controlled through the Nest app at this time, they are online and continue to function, including working to set schedules, allowing for manual adjustments and alerting people to smoke and CO events. We are actively working to restore remote control of these devices through the Nest app.
Add magic to your living space with these string lights
String lights add personality and soft light to your living space. Here are some of the best.
Disguise your little one with the help of a themed costume
From avocado halves to hoppy bunnies, costumes speak to every child's unique spirit. And we've collected our favorite options.
The Galaxy S20 Ultra's Space Zoom camera is amazing and a bit creepy
The Galaxy S20 Ultra supports up to 100X zoom, which Samsung calls Space Zoom, but is it any good? Can a phone really product usable photos at 100x zoom? We've got our Galaxy S20 Ultra already so join us to find out!
Light up dark spots with the best under-cabinet lighting
House fixtures like cabinets are bound to obstruct overhead lights, leading to poorly lit countertops and work areas. All you have to do is install one of these best under-cabinet lighting panels to illuminate such dark spots.