It’s only been a week since the iPhone X launched, but a few annoying bugs have already popped up. One of the more prominent ones seems to be a bug that is causing the iPhone X display to become unresponsive in cold weather.
In a Reddit thread titled “iPhone X screen not responsive in the cold,” nearly 150 comments have been written detailing various issues with the display when in cold weather. Most of the comments state that the phone works just fine when indoors, but when outdoors in cold weather, the display stops being responsive and doesn’t register touch gestures.
“I’m having the same problem, noticed it the first day and it’s pretty concerning being that it’s only just starting to get cold and already a huge issue,” read one comment. Another user commented on the odd nature of the bug: “Been experiencing this, myself. Funny thing: it appears to be a software problem. Locking and then unlocking the screen fixes the issue.”
The bug seems to be a touch and go issue, meaning the bug is on the software side and not hardware. That makes it relatively easy to fix with a software upgrade. Apple recommends using iOS devices in temperatures between 0° and 32° C (or 32° to 95° F), but cold weather use has never been an issue for past iOS devices.
Apple is aware of the issue and released a comment that a software patch is on the way to fix the issue.
“We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment,” related an Apple spokesperson to multiple outlets. “After several seconds the screen will become fully responsive again. This will be addressed in an upcoming software update.”
Until the software is pushed out, iPhone X users will have to deal with the issue for the time being.
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