Samsung’s Note line, and in particular the batteries inside the smartphone, has been somewhat of a problem child for the South Korean company. First there was the Note 7 fiasco last year and now the Note 4 is being recalled for risk of overheating.
Before you toss your Note smartphone out a window, it’s not as bad as you might think. About 10,000 Note 4 batteries are being recalled but the recall has nothing to do with Samsung. The affected Note 4 units are refurbished models that were given through AT&T’s insurance program and were handled by FedEx’s Supply Chain.
Apparently some of these Note 4 models ended up with counterfeit batteries that elicited the recall. The affected phones were reportedly sent out from December 2016 to April 2017, so it’s a very self-contained incident.
Luckily, the Note 4 features a removable battery that can be replaced quite easily. FedEx is already shipping out replacement batteries or boxes in which Note 4 owners can return their affected phone. You can even buy one and replace it yourself if you don’t feel like waiting for your replacement battery to arrive.
The U.S. Consumer Product Safety Commission is urging anyone with an affected phone to stop using the battery immediately. Only one incident has been reported and thankfully nobody was hurt. But better be cautious and not push your luck if you do own an affected Note 4.