Blizzard has officially announced that, effective immediately, reported and verified bad behavior will result in much stronger punishments.
Here’s Community Manager Lylirra on Battle.net.
We believe that our in-game reporting and player penalty system is one of our most important features, and it’s something we want to invest in significantly over the next year. To this end, effective immediately, we will be issuing increased penalties to players in response to verified reports of bad behavior. In Overwatch, that means anything from abusive chat, harassment, in-game spam, match inactivity (being intentionally AFK), and griefing. If you see someone engaging in any of these types of behaviors, report them. Players in violation will be silenced, suspended, or even banned from the game as a result.
I stopped playing Overwatch a couple of months back. I still love the actual gameplay in the experience, the moment-to-moment thrills of play and reward. It’s not that I was sick of any of that stuff.
I stopped playing Overwatch because 1) my friends stopped and 2) random strangers are insanely toxic.
Playing in Competitive Mode is what drove me to my wit’s end. I routinely played matches with folks who were throwing. That is, they intentionally play poorly (like, by diving off the map over and over) in order to quickly lose rank and play with lesser skilled players. Their throwing almost always forces your team to lose, and that’s absurd.
Add that to the general buzz of negativity that’s been swelling and you have an experience that isn’t all that great.
If Blizzard’s reporting system is actually solid and leads to a drop in toxic behavior in Overwatch, I’ll slide back into the fold. Oh, and don’t worry about those idiots who report others for not playing the “meta.” Pick whatever hero you want. Here’s Blizzard on Twitter.
"verified reports of bad behavior". Keyword: Verified.
— Overwatch (@PlayOverwatch) July 26, 2017