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Nintendo Switch voice chat app stops working if phone screen turns off

by Joey Davidson | July 19, 2017July 19, 2017 10:00 am PDT

It’s gotta be a bug… right? Guys? A bug? Please?

Initial impressions of the Nintendo Switch Online app are rolling in from around the internet as critics use it in conjunction with the as-yet-unreleased Splatoon 2. Folks are finding the process of connecting and chatting with friends to be a bit of a problem.

Eurogamer specifically reports that, once connected to a friend, voice chat stops working if your phone screen idles off. That’s right, you’ll need to disable that autolock feature most phones have turned on if they idle for too long if you want to keep voice chatting without fail.

If you switch away from the application, voice chat stops then, too.

One has to imagine that Nintendo elected to put voice chat in a separate smartphone app in order to lighten the load for the Nintendo Switch itself. Why burden the system with running a chat application in the background if it’s struggling a bit to keep game performance strong, right?

The problem with that is that the smartphone application essentially requires users to jump through hoops to get the gaming experience working. Even if it was perfect, it’d be extra layers of annoying when compared to the out-of-the-box voice chat nature of other platforms. The fact that it works poorly just adds salt to the wound.

Will Nintendo fix this mess? Stay tuned.


Joey Davidson

Joey Davidson leads the gaming department here on TechnoBuffalo. He's been covering games online for more than 10 years, and he's a lover of all...