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OnePlus 5 owners are experiencing an alarming new issue

by Brandon Russell | July 18, 2017July 18, 2017 11:30 am PDT

The OnePlus 5’s “jelly effect” issue pales in comparison to the latest bug discovered by users. According to an alarming thread on Reddit, a glitch is preventing some OnePlus 5 owners from reaching emergency services—something that is profoundly, deeply worrying.

Apparently, when a user dials 911 (or 999 in the U.K.), the device will reboot. Obviously, that’s a major problem for OnePlus—but, more importantly, it’s an issue for whomever owns a OnePlus 5. Not being able to contact first responders in an emergency situation could lead to disaster.

OnePlus has acknowledged the issue in a statement to TheVerge, saying it is working on a fix. The company goes on to say that anyone who is experiencing the issue needs to get in touch with OnePlus support.

Not every OnePlus 5 device appears to be affected. But even if one OnePlus 5 owner can’t get in touch with emergency services that is one too many.

Anytime a new device is released, problems are bound to appear. Hopefully, OnePlus can wrangle this one before something seriously bad happens.

Reddit TheVerge

Brandon Russell

Brandon Russell enjoys writing about technology and entertainment. When he's not watching Back to the Future, you can find him on a hike or watching...