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OnePlus’ excuse stinks of Apple’s “you’re holding it wrong” debacle (Update)

by Joey Davidson | July 7, 2017July 7, 2017 8:30 am PST

Update on July 7 at 12:30 p.m. PDT: OnePlus reached out to TechnoBuffalo on Friday to say it does not endorse the-now-deleted Tweet that went out on July 6 (pictured above). Below is the company’s official statement on the “jelly effect” some users are experiencing.

The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. We’ve received feedback from a small number of users saying that at times they notice a subtle visual effect when scrolling. This is natural and there’s no variance in screens between devices.

The original article is below

There’s an issue that some users of the OnePlus 5 are reporting concerning the way scrolling looks as the screen refreshes. The phone refreshes from bottom to top, which is the opposite of what’s standard; most screens refresh from top to bottom.

As users scroll, they’re reporting what they’ve dubbed the “jelly effect.” The screen appears to shake and wobble at refreshes during a normal scroll.

This faction of users is quite frustrated by the shake and shimmy, and one took to Twitter to ask OnePlus what they intend to do about it. Their response seems familiar…

It’s not the phone that’s the problem, it’s your eyes.

Remember when Apple effectively told people that the reason their iPhones were drastically losing signal was that they were holding it wrong? This feels like that.

You may get used to the refresh rate, you may not. That’s sort of your problem now, I suppose.

Some think OnePlus simply installed the screens upside down. That lead to this tweet mocking their “Never Settle” brand. It got me good.

Have you noticed the jelly effect?

 


Joey Davidson

Joey Davidson leads the gaming department here on TechnoBuffalo. He's been covering games online for more than 10 years, and he's a lover of all...

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