Advertisement

How to use AI to make emails more fun (or just less painful)

by Kayla Matthews | May 20, 2017

We all get emails, but figuring out what to do with them after they land in our inboxes isn’t a very fun task. If you have that opinion, it might change if you tap into artificial intelligence to help conquer your inbox for good. The tips and associated apps below will help you do that.

1. Prioritize your incoming emails more confidently

Coming into the office on a Monday morning to see you have 100 non-spam emails is a sinking feeling. People often struggle with email prioritization because there are so many people competing for their attention that they don’t know what to do first. They get so overwhelmed they can’t take action.

Knowmail is a good solution if you have that problem. It depends on advanced, AI-driven technology to learn the actions you take when certain kinds of emails come in, then filters them into proper channels so it’s easier for you to assess and deal with each message appropriately.

Sensors detect specific characteristics about incoming messages such as urgency and whether they’re from people you communicate with often. Although you can’t depend on them to be right all the time, they’ll get better the longer you use Knowmail. As a result, you’ll spend less time deciding which emails to handle first.

2. Tackle your inbox overload problem

Like many people, you probably start feeling stressed as soon as you look at your inbox, let alone start sorting through the contents. An iOS app called Astro could reduce email-induced anxiety by helping you reach the inbox-zero goal. It sorts your emails into two groups depending on whether they are prioritized messages or not. You can also snooze emails until later and set up priority inbox alerts.

Astro also has a chatbot that watches how you do things within the app, learns habits and makes suggestions based on those two characteristics. For example, if it picks up on the fact you delete some subscription-based emails without thinking, it’ll eventually ask if you just want to unsubscribe from them.

3. Make your inbox work more smoothly with complementing apps

If you regularly rely on apps such as Dropbox that help you keep downloaded files in one place, it’s a good idea to find apps that link all your email-related apps together so they work in harmony.

One way to do that is by using Zapier, an automation app that allows you to set triggers to complete prescribed back-to-back actions. There are numerous email apps compatible with Zapier, so you just need to choose your favorites and then create workflows. For example, you could make one that sends all Gmail attachments you receive to Dropbox, then gives you a Slack notification about receiving the files.

Zapier is slightly different from the other two apps you’ve learned about because you have to tell the tech how to behave. Once you’ve done that, Zapier may amaze you daily because of how much time you save as it works in the background.

4. Reply without embarrassing delays

Because you have so many tasks on your to-do list each day, it’s not surprising if you frequently take the “I’ll deal with that in a little while” approach, but ultimately forget to respond. AI could save you from embarrassment due to slow replies. Just download Trove, an app that includes a Radar feature that makes you aware of emails you may still need to write.

Radar shows all the unanswered questions people have asked you via email. If too much time passes before you respond, Trove asks if you talked to a recipient yet to address his or her query. Trove also uses a highlighting system that lets you instantly see which emails are likely most important and potentially most deserving of speedy replies.

5. Stop wasting time looking for multiple emails from the same person

Many of today’s leading email programs create threads similar to message board posts, so if a person sends you an email about a certain topic and there are nine replies between you, all of them stay together for easy reference. However, things get more difficult if you’re trying to find several conversations from one person. At least that’s true unless you use WeMail.

It has an auto-organize feature that groups emails by sender and makes your inbox much more manageable. Attachments are categorized that way too, so you can efficiently find crucial files.

6. Customize your email interface for faster viewing

One of the most challenging things about using a new email tool is often learning your way around the interface. If you decide to download an iOS app called Zero, you can choose from three inbox views depending on which one best suits your needs.

The app also calls attention to the most-important emails depending on historical data and offers integrated templates for quick replies.


As you can see from these AI-powered inbox and communication assistants, email doesn’t have to cause you constant frustration. The tools above could forever change how you engage with people online.

Images by Rawpixel and Jack Moreh


Advertisement


Kayla Matthews

Kayla Matthews is a writer and tech blogger, talking about connected devices and smart tech on websites like MakeUseOf, VentureBeat, Motherboard and...Kayla Matthews is a writer and tech blogger, talking about connected devices and smart tech on websites like MakeUseOf, VentureBeat, Motherboard and...


Advertisement