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Samsung to Galaxy S7 owners: Your phone is NOT recalled

by Todd Haselton | October 12, 2016October 12, 2016 10:00 am EST


There might be some confusion among Samsung’s user base. Samsung has officially called back all Galaxy Note 7 devices, but the issues that plagued the Galaxy Note 7 don’t affect other smartphones. Samsung is letting customers know that.

One of our staff members recently received the image above, a push message from Samsung alerting him that the Galaxy S7 is not a dangerous smartphone. “Your Galaxy S7 is not an affected device,” the message reads. “The Galaxy S7 is not subject to recall. You can continue to use your device normally.”

It’s unclear if the Galaxy S7 Edge is also getting this alert, but we presume it is.

Why this matters:

I imagine plenty of consumers around the world who might be using a Galaxy S7 and who aren’t necessarily gadget-heads. They might not know the difference between that phone and the Galaxy Note 7, only thinking they own some kind of Samsung smartphone “with a 7 in it.”

This is smart of Samsung, and will keep more of its phones out in the public. If you own a Note 7, your message will ask you to return the device. You should follow that command.

Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...