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Samsung must X-ray every Galaxy Note 7 to ensure it is safe

by Killian Bell | September 23, 2016September 23, 2016 4:15 am EST

Samsung has been ordered to X-ray every single Galaxy Note 7 handset it produces to ensure it is safe before it goes on sale. The South Korean company has also confirmed that over 500,000 devices have been returned in the U.S. so far.

That looks like a pretty impressive figure, but it’s still only half of the 1 million handsets Samsung sold in the U.S. before the battery issue surfaced. It’s no wonder Samsung has been doing all it can to convince users their Note 7 should be returned.

In addition to teaming up with the U.S. Consumer Product Safety Commission to issue a formal recall, Samsung has issued an update to affected Note 7 devices that displays a recall reminder when they are booted up or plugged in to charge.

Most customers who have returned a Note 7 have opted to get a replacement rather than a refund or another Samsung smartphone, the company says. All four major carriers in the U.S. started receiving stock this week.

To ensure every Note 7 that ships in the future is safe, the Korean Agency for Technology and Standards has demanded that Samsung performs X-ray scans on every unit it produces to ensure its battery is safe, according to The Wall Street Journal.

Samsung has also extended the refund period for the Note 7 in South Korea, which originally expired on Monday, to next Friday. Those who don’t want to wait for a new Note 7 also have the option to switch to another Samsung device.


Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...

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