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Watchdog wants Microsoft to pay for PCs broken by Windows 10

by Killian Bell | September 22, 2016September 22, 2016 4:30 am EST

Windows 10 - Surface Pro 3-15

A U.K. consumer watchdog is calling for Microsoft to compensate users whose PCs were broken by the Windows 10 upgrade. Which says it has received “well over” 1,000 complaints about Microsoft’s latest operating system, which is wreaking havoc on some machines.

After upgrading to Windows 10, which was free for a year for Windows 7 and Windows 8.1 users, many PC owners discovered a number of conflicts with their hardware. Which says that printers, speakers, and Wi-Fi cards and adapters are among the most common casualties.

Windows 10 caused so many problems for some users that they had to pay third-party repair specialists to fix their machines, Which claims.

These complaints have been compounded by the fact that Microsoft pushed its free Windows 10 upgrade so aggressively after the release went public. Eligible users were nagged by constant popups, and some even found that Windows 10 started installing by itself without permission.

What’s more, Which says that many users who contacted Microsoft with their complaints received bad customer service from support representatives.

As a result of all this, Which is calling for Microsoft to “honor the rights of consumers adversely affected by the Windows 10 update,” which includes paying compensation to those who may be eligible for it under the U.K. Consumer Rights Act of 2015 after forking out for repairs.

If you’ve been negatively affected by the Windows 10 upgrade, Which wants to hear from you. Follow the source link below for more information.

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Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...