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Galaxy Note 7 recall: Samsung pulls IMEI checker website offline

by Jacob Kleinman | September 13, 2016September 13, 2016 10:30 am PDT

Samsung appears to have pulled an online tool that allowed you to check if your Galaxy Note 7 unit was safe to use based on its International Mobile Equipment Identity (IMEI) number. The tool was briefly available but now redirects to the company’s main support page.

For now, the company is still encouraging anyone with a Galaxy Note 7 to power down the device and return it to the retailer it was purchased from. However, Samsung did previously say it would offer an IMEI checker option, suggesting that it’s likely the tool will return pretty soon.

Samsung is reportedly expediting new Galaxy Note 7 units to the U.S., though it still hasn’t said when the replacement shipments will arrive. The company also announced a software update in Korea that will keep the battery from charging past 60 percent to avoid future incidents. However, it’s unclear if the same fix will be available in the U.S.

A report on Tuesday revealed that over 70 devices have overheated in the U.S. since the Galaxy Note 7 first launched. Despite numerous warnings, some people appear to still be using the device. An IMEI checker might help alleviate the problem while we wait for replacement units to arrive.

Samsung AndroidCentral

Jacob Kleinman

Jacob Kleinman has been working as a journalist online and in print since he arrived at Wesleyan University in 2007. After graduating, he took a...

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