After coming under fire from the media, Facebook CEO Mark Zuckerberg has promised to investigate claims made to Gizmodo that Facebook employees were encouraged to bury conservative content from the Facebook trending section.
Zuckerberg has already claimed that the reports are false, but Gizmodo‘s sources continued to provide additional information, suggesting that there was indeed something fishy going on at the social network.
“If we find anything against our principles, you have my commitment that we will take additional steps to address it,” Zuckerberg said Friday, according to Reuters. Facebook’s vice president of global operations Justin Osofsky also sounded off on the trending topics fiasco.
“The guidelines demonstrate that we have a series of checks and balances in place to help surface the most important popular stories, regardless of where they fall on the ideological spectrum,” Osofsky said of the guidelines provided to a team of people who manage the section. “Facebook does not allow or advise our reviewers to discriminate against sources of any political origin, period. Here are the guidelines we use.” Osofsky also explained the social network’s trending algorithm, which crawls website RSS feeds and tries to confirm that the news is topical and worth posting.
The U.S. Senate Commerce Committee is also concerned and has opened its own inquiry into the allegations.