This week, Oculus has updated the shipment date for a ton of Oculus Rift pre-order customers. A component shortage, which the company hasn’t really expanded on yet, has forced Rift shipments to be delayed by months.
This doesn’t even serve as Oculus Rift hardware commentary. Instead, all of this anger stands to demonstrate that the Oculus team, whether their fault or not, mishandled all the pre-orders for the Rift. The fact that folks were able to pre-order a headset 9 minutes after the window opened only to see their shipments delayed months and months after the release date is absolutely bogus by any standard.
Here’s Jeff Cannata, and outspoken advocate for virtual reality, expressing his frustrations.
Order processed 12 mins after Oculus went on sale. My new estimated ship date: 5/16-5/26, 2 months after “release” That’s a botched launch.
— Jeff Cannata (@jeffcannata) April 12, 2016
The list of influential consumers and angry tweets goes on.
Oculus pre-order bumped to late-May/early-June and no update / sign of KS one either. 🙁 :'(
— Sam W -o (@vr_sam) April 12, 2016
I was one of the first to pre-order an Oculus Rift and my order JUST got pushed to late May early June.
What a disaster. The thrill is gone
— Jake Baldino (@JakeBaldino) April 12, 2016
Cancelled my Oculus Rift pre-order. A 2 month delay is insane; no point in doing a review 3 months after release. Gonna vote with my dollar.
— ThioJoe (@thiojoe) April 12, 2016
— Nathie (@nathie944) April 12, 2016
— Jerry Voelker (@jvaudio) April 12, 2016
How about other forms of conversation?
If you visit that VR subreddit, you’ll see that customers are…
— Michael Futter (@Futterish) April 12, 2016
So, we did. Folks are saying they’ve decided to cancel their pre-orders entirely. There are plenty of GIFs and images to take away the pain, too. How about this Memento themed gem from Redditor Twoinches?
What do you think of all this? Is this a failing on Oculus’ part? Or, is this type of stuff part of the risk of being an early adopter?