In Microsoft’s pursuit to create a future where conversations are tools, the company unveiled Bot Framework, a platform that will allow developers to build bots into their apps, including Slack, WeChat, Kik and more. Microsoft’s vision sounds a bit like what Facebook is creating with M but on a much larger scale. Pretty soon your everyday conversations will be complemented by AI as if you’re talking to a human.
In something like Skype, Cortana can act as a broker in your conversations, becoming the middle point for third-party companies. If you want to go on a trip, for example, Cortana can connect users with a hotel’s bot and book an entire trip—all without human interaction. Of course, with Cortana in the mix, everything will be added to your calendar automatically; Cortana will even suggest you share your itinerary with a friend or family member in the destination you’re traveling to.
Developers will be able to create bots within their applications, adding a new layer of richness and complexity to conversations. In the future, Microsoft hopes these bots will get so good you won’t even know you’re talking to AI. On stage at BUILD, Microsoft demonstrated a Pizza Bot that made it really easy to order food without ever having to call a store.
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