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Facebook apologizes for Safety Check error

by Todd Haselton | March 28, 2016March 28, 2016 10:20 am PST


Facebook recently apologized for a disaster response bug that occurred after a bombing in Lahore, Pakistan. The bug was asking people to check-in with the social network, allowing it to find out who was “safe” and who might not be. Folks thousands of miles away from Lahore were asked if they were okay.

“We activated Safety Check today in Lahore, Pakistan, after an explosion that took place there,” Facebook said. “We hope the people in the area of the bombing find Safety Check a useful and helpful way to let their friends and family know they are okay. Unfortunately, many people not affected by the crisis received a notification asking if they were okay. This kind of bug is counter to our intent. We worked quickly to resolve the issue and we apologize to anyone who mistakenly received the notification.”

Facebook’s Safety Check was praised after the attacks in Paris, France since it allows friends and family to easily find if loved ones were affected by the crisis or not. Unfortunately, it seems it didn’t operate properly this time.


Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...