Amazon has halted sales of Microsoft’s new Lumia 950 XL in the United Kingdom and France. The retailer states that “customers have told us there may be something wrong with our inventory of the item,” but it is still available from third-party Amazon sellers.
Amazon isn’t more specific about what the issue might be, unfortunately, and there’s no word on if or when it will be offering the Lumia 950 XL again. However, PhoneArena notes that many Lumia 950 XL units are being returned to Microsoft for software updates.
Early versions of Windows 10 Mobile on the new Lumia handsets are plagued with bugs that can be troublesome for many users. More recent versions of the software promise to improve stability, add support for international keyboards, and enhance battery life.
If you already have a Lumia 950 XL, you can install these updates over-the-air, or by using the Windows Device Recovery Tool for PC. But it’s even better if they come pre-installed, so you don’t have to worry about updating your device yourself on day one.
Amazon’s sales suspension in the U.K. and France comes weeks after Amazon Germany halted Lumia 950 XL sales, while Carphone Warehouse in the U.K. has pushed back its pre-order delivery dates for unknown reasons.
There’s probably not too much to worry about if you’re a Windows phone fan; it’s likely the Lumia 950 XL will be available again once Microsoft has ironed out its early software bugs.
Update: Microsoft senior vice president Yusuf Mehdi penned a recent blog post that might shed a bit more light on the situation. In it, he said:
“The first Windows 10 phones, the Lumia 950 and Lumia 950 XL are now available worldwide and off to a great start, with initial demand outstripping our supply. We’re working actively to resupply the many stores which ran out of initial stock.”
Microsoft also said that stock has returned to stores in Amazon UK and Amazon Germany and that it’s working to restock Amazon France with the devices