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Sony: Don’t use your Xperia smartphone underwater

by Jacob Kleinman | September 12, 2015September 12, 2015 3:00 pm PDT

Water-resistant smartphones are becoming increasingly common among the Android set, and we may have Sony to thank for it. The Japanese giant was one of the first to push an IP68 rating as a key feature, but it turns out the company’s own devices may not be as a protected as originally promised.

A quick update to Sony’s support site backtracks on some of those key promises. Spotted by XperiaBlog, the update page now comes with a pretty stern warning: “Remember not to use the device underwater.” The company also notes that “the IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures.”

The device should still be fine for a quick dip in the water, but Sony clearly doesn’t want anyone actually using its phones while submerged. This is a pretty drastic change of tone for the company. After all, marketing for earlier devices like the Xperia Z3 clearly promoted the ability to shoot photos underwater as a key feature. Apparently that’s no longer the case.

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It’s unclear why Sony changed its wording, though it’s possible the company’s run into issues before. Even an IP68 device might not keep your device protected from water all the time, and this way Sony can simply point to its support site when customers complain about their broken smartphones.

Sony XperiaBlog

Jacob Kleinman

Jacob Kleinman has been working as a journalist online and in print since he arrived at Wesleyan University in 2007. After graduating, he took a...

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