It’s not that you should or shouldn’t buy Batman: Arkham Knight on PC, it’s that you can’t. Publisher Warner Bros. has officially suspended sales of the game after buyers reported countless issues. As of the time of this writing, the game is no longer available for sale on the Steam store.
Users have reported a variety of problems, including a framerate locked at 30 frames per second, visuals missing even some console features, framerates dropping below 10 framers per second even on advanced cards, constant freezing and texture pop-in. Graphics options are similar to those expected of a console port, offering only a fraction of the switches and sliders users expect.
In short, it feels like a messy port of a console game. If it does work for you, it’s still an enjoyable experience, but these problems are making the game completely unplayable for many gamers and at least affecting the experience of virtually every gamer.
Warner Bros. issued the following statement on its forums yesterday, encouraging users to use Steam’s refund function:
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
We hope Rocksteady and Warner Bros. can get a patch out very soon so that PC gamers can get to playing Arkham Knight the way it was meant to be played.