That screen gap issue noticed by early Galaxy Note 4 owners is apparently “a necessary manufacturing issue,” and not a production anomaly. Samsung hasn’t said what it plans to do about the issue just yet, but on its European support site, the Korean company spins it in a unique way.
A small gap appears around the outside of the device case
- This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
Ok, so we can understand that, while designing and manufacturing the Note 4, Samsung decided that because of the device’s internal parts, the gap is necessary.
Over time, friction between parts may cause this gap to expand slightly.
So, you’re telling me that the gap, which is already large enough to hold a credit card, could potentially expand over time? That seems like a recipe for disaster, especially if dirt and grime continues to collect in that space. And if water gets in? Hopefully it doesn’t lead to a damaged screen, or worse.
We’ve seen other manufacturers design devices without a significant screen gap, but Samsung is instead embracing it as a feature. When we played with the Galaxy Note 4 at IFA earlier this month, we didn’t notice any significant issues—people might not even notice it at all. Curiously, the Galaxy Alpha, which features a similar design, doesn’t exhibit a screen gap, though it doesn’t quite contain the amount of components as its larger brother.
This will likely be a non-issue when the Galaxy Note 4 becomes more widely available, but we’ll definitely keep our eye on it as it develops.