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Apple Will Replace Bent iPhones if They Pass Inspection Test

by Todd Haselton | September 25, 2014September 25, 2014 10:00 am PST


Did your shiny new iPhone 6 or iPhone 6 Plus bend in your pocket? You may be one of the folks who has fallen victim to so-called “BendGate,” where, apparently, some iPhone 6 and iPhone 6 Plus units are bending under seemingly normal circumstances. Thankfully, Apple says there’s a chance your iPhone 6 or iPhone 6 Plus can be replaced by Genius Bar employees in an Apple Store.

TNW recently spoke with Apple Support employees who assured the site that Apple is “looking into this with an insane amount of detail.” A replacement is up to the Genius Bar employee you meet with, however, who needs to perform a Visual Mechanical Inspection of the bent iPhone 6 or iPhone 6 Plus before deciding if you’re worthy of a replacement. “If it is within the guidelines, they will be able to cover it,” Apple support told TNW. “If not, the replacement would be a paid one.” If you have Apple Care+, that replacement might cost as little as $79.

Apple’s probably going to be able to tell if you sat there and purposefully bent your iPhone 6 Plus. If it shows a slight bend that seems out of the norm (and shouldn’t all bending be out of the norm?) then hopefully your Genius Bar associate can help get you a new unit. Apple hasn’t publicly commented on BendGate, so there’s no official guidelines we know of just yet.



Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...