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Apple Responds to BendGate Controversy: Only 9 People Have Complained

by Brandon Russell | September 25, 2014

Apple iPhone 6 Plus - Gold-1

In a statement to Re/code’s John Paczkowski, Apple said only nine people out of the millions of new iPhone 6 and iPhone 6 Plus owners have contacted Apple about their device bending. That suggests people are making a much bigger deal of #bendgate than it actually is. However, these are only official complaints Apple has received so far; there could be many more iPhone 6 and iPhone 6 Plus owners out there who have experienced issue but haven’t yet come forward.

By now it’s clear that, yes, the iPhone 6 Plus is prone to disfiguring when the right amount of pressure is applied. Any large, thin piece of aluminum would react the same way, and especially one with so many electronic components and glass. Apple said that under normal everyday use, users should experience no issues—that means you can safely place the device in your pocket without feeling anxiety about your device bending.

In the grand scheme of things, nine people isn’t very many out of 10 million plus. Still, iPhone 6 Plus owners should be cautious with their shiny new device just to ensure there’s no unexpected flexing going on. And, please, whatever you do, don’t sit on the device.

Mashable received a statement from Apple as well, including further elaboration on the new iPhone’s design, which you can read in full below.

Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision-engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high-quality standards to endure everyday, real-life use.


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Brandon Russell

Brandon Russell enjoys writing about technology and entertainment. When he's not watching Back to the Future, you can find him on a hike or watching...Brandon Russell enjoys writing about technology and entertainment. When he's not watching Back to the Future, you can find him on a hike or watching...


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