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Apple Opens Up Battery Replacement Program for Select iPhone 5 Models

by Brandon Russell | August 23, 2014August 23, 2014 8:00 am PST


Is your almost two-year-old iPhone 5 experiencing poor battery life? If so, Apple might replace the underperforming part for free. The company this week set up a landing page allowing owners to input their serial number to see if their device is up for a replacement. Apparently the shorter battery experience, which is not an intended feature, only affects a small batch of iPhone 5 models.

Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your device does fall within Apple’s set guidelines, you can take it into a retailer to get the part replaced. The program was opened up to users as of yesterday to consumers in the U.S. and China, with the same program opening up to folks in other countries on Aug. 29. Apple stipulates that the program will cover iPhone 5 batteries for two years after the first retail sale, or until March 1, 2015, “whichever provides longer coverage.”

Of course, if you do plan on getting your iPhone 5 battery replaced, Apple suggests going through the normal routine of backing up. Don’t want to lose those vacation photos!

Apple 9to5Mac

Brandon Russell

Brandon Russell likes to rollerblade while listening to ACDC.