Users who upgraded to iOS 7.1 have started a lengthy forum thread in Apple’s Support Communities complaining that hotspot functionality has been broken. According to a number of reports, many hotspotters have been unable to save APN settings for personal hotspot use following the update, and have found that the software instead returns an error message. Tethering seems to be affected as well, and users thus far have been unable to figure out with the problem is. Worse, Apple support seem confused by the issue, indicating the company is unsure (for now) how to fix it.
Briefly going through the forum posts, it appears many of Apple’s iPhone models are experiencing issues, from the iPhone 4 all the way up to the iPhone 5s. Some posters have been instructed to contact their carriers, however, the carriers claim the issue is on Apple’s end. Right now users seem to be stuck in hotspot limbo.
Some users have claimed fixes, while others say the issue persists no matter what they do. It appears this is affecting users all over the world—though no mention of any U.S. carriers—that have upgraded to iOS 7.1, so something with the update must have broke hotspot functionality, especially since there were no issues beforehand.
One users suggests that hotspot functionality doesn’t work because users are not on an Apple authorized carrier, but that has yet to be confirmed. Even if that’s the case, users who weren’t on an authorized carrier never noticed any issues before. As of now, it’s unclear if Apple (or the carriers) are investigating a fix, but there seems to be a growing number of users experiencing problems.