HP’s Chromebook 11 was supposed to be Google’s best attempt so far to capture the laptop market and convert more consumers to its limited but quickly-growing Chrome OS. However, it looks like the company may be having some issues with the computer. The Chromebook 11 has been mysteriously erased from HP, Amazon and Best Buy’s online stores while The Verge reports that Best Buy is also rushing to remove the device from its physical stores. The Chromebook 11 still shows up in the Google Play Store, but is suddenly out of stock and listed as “coming soon.”
There’s no official word on why the HP Chromebook 11 is suddenly being pulled form shelves and deleted from online retail sites though it appears to be a quality issue rather than a question of limited supplies. An internal Best Buy document leaked to The Verge orders all store managers to “stop selling the HP Chromebook 11 effective immediately [and] partner with Sales Support to pull the product off the sales floor to a secure location in the warehouse.”
Meanwhile, Amazon’s listing briefly explained that the Chromebook 11 was unavailable “because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it’s described here.” The product page was pulled altogether soon afterwards.