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BlackBerry Halts Rollout of BBM to Android and iOS Amidst Issues

by Sean P. Aune | September 21, 2013September 21, 2013 8:42 pm PDT

BlackBerry Live 2013 - BBM App - 008

BlackBerry has issued an announcement that it will be halting the deployment of BBM for Android and iOS for the foreseeable future.

After what seems like years of anticipation, the rollout of BlackBerry Messenger for Android and iOS has not gone well. Before the Canadian company could roll out the popular messaging system to Android, the Play Store was flooded with fake apps leaving the company with the dilemma of trying to get them deleted before releasing the real one.

While the iOS app was officially launched this morning, it has now been pulled due to the servers being overwhelmed by 1.1 million users trying to access the servers. It seems while BlackBerry was trying to clean up the Play Store situation an early build leaked out to the world and that led to the overwhelming of the hardware.

For the time being the app is being withheld from both operating systems and there is no word as to when they will return. If you are running the unreleased Android build BlackBerry will be disabling it at some point so don’t be too surprised if it stops working soon.

This has not been a good week for BlackBerry as it has announced it will be cutting 40 percent of its workforce, and now it’s long promised cross-platform release of its popular instant messaging system being met with less than stellar results, things are sure to be tense in Waterloo this evening.

No word as of yet as to when we can expect to see BBM return to the iOS app store or Google Play.

BBM for Android and iPhone Update

Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.

Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit www.BBM.com to register for updates on official BBM for Android availability.

As soon as we are able, we will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone. Please follow @BBM on Twitter for the latest updates and go to www.BBM.com to sign-up for updates about BBM for Android and iPhone. These issues have not impacted BBM service for BlackBerry.


Sean P. Aune

Sean P. Aune has been a professional technology blogger since July 2007, but his love of tech dates back to at least 1976 when his parents bought...

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