If you’re used to using Google Voice through Google Talk on your computer, you may have noticed that it’s no longer available if you upgrade to Google Hangouts.
Once you upgrade to Google’s new Hangouts service, which provides cross-platform video calls and chat, the option to place a Google Voice call vanishes. That might not seem like a big deal if you prefer to use Hangouts for video chat, but Google Voice is a totally different solution that provides you with a unique phone number and free calls within the United States.
TechnoBuffalo reached out to Google for comment on the change and the company directed us to a recent post by a member of its team.
“Today’s version of Hangouts doesn’t yet support outbound calls on the web and in the Chrome extension, but we do support inbound calls to your Google Voice number,” Google’s Nikhyl Singhal explained on Google+. “We’re working hard on supporting both, and outbound/inbound calls will soon be available. In the meantime, you can continue using Google Talk in Gmail. Hangouts is designed to be the future of Google Voice, and making/receiving phone calls is just the beginning. Future versions of Hangouts will integrate Google Voice more seamlessly.”
Singhal didn’t say when the support will be added, but we’re glad it’s coming soon.