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Warning to Sprint iDEN Customers: Network Shutting Down in 60 Days

by Todd Haselton | May 1, 2013May 1, 2013 10:00 pm PDT


Warning: If you’re a Sprint customer who currently uses the company’s aging iDEN network, it’s time to bail. The carrier issued a notice on Wednesday reminding that the network will officially go dark in 60 days on Sunday, June 30. That means your iDEN device will no longer be able to access the data network, place voice calls or even access 911. You’re not being left out in the cold, though, Sprint just wants you to migrate over to its Sprint Direct Connect services, which uses its CDMA network, instead.

“Our shutdown communications are meant to give customers more than enough lead time to plan their migration,” said Bob Azzi, senior vice president-Network. “This has been especially important for public safety, first responders, health care users and others who rely on the service to protect and preserve people’s lives. We strongly urge customers to migrate now, rather than wait until the last minute.”

If you’re still using an iDEN device we recommend you head to a Sprint store and swap it out for a new phone that supports Direct Connect as soon as possible.


Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...