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Ugh: T-Mobile Still Requires You to Sign a 5-Page Contract

by Todd Haselton | March 29, 2013March 29, 2013 12:00 pm PST


Well this is unsettling.T-Mobile recently created a big stink about how it’s the “uncarrier” and that it hates contracts. Well, that’s not true because it’s still making customers sign contracts.

BusinessInsider found out that, indeed, T-Mobile customers still need to sign a five-page contract, but it’s just not being called a wireless contract. T-Mobile is dubbing it an “Equipment Installment Plan,” because you still need to make sure you promise to pay for your phone.

“If a customer chooses to terminate their service prior to when the device has been paid off through EIP, they will be billed for the outstanding balance of the device at the time of the mobile service cancellation,” T-Mobile said in a statement to¬†BusinessInsider, but it’s a little more complicated than that.

We read through T-Mobile’s contract and it reads just like a regular “carrier” plan instead of an “uncarrier” plan. The contract even says that you’ll need to pay a $200 early termination fee if you walk away early. In fact, it also says that you’re signing a “service agreement,” which is exactly what you sign at every other carrier.

T-Mobile’s rates may be lower, but you’re still signing a contract, despite what it wants you to believe.


Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...