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BlackBerry Services Go Down Across Europe, Middle East & Africa

by Killian Bell | September 21, 2012September 21, 2012 4:00 am PDT

BlackBerry Curve 9320 front

With the iPhone 5 launching in 9 markets around the world today, it couldn’t have been a worse time for Research in Motion’s BlackBerry services to go down.

Users in Europe, the Middle East, and Africa are currently experience a BlackBerry service outage which could leave things like email and BlackBerry Messenger unusable. RIM told CrackBerry:

We are currently experiencing a BlackBerry service issue impacting some users in Europe, Middle East & Africa. All relevant support teams are working to resolve the issue. We apologize to any customers who may be affected.

According to CrackBerry, the outage could be a result of some planned maintenance that may have gone wrong, and it’s primarily affecting users on Vodafone. Customers in the U.K., Italy, and Greece have confirmed that their Vodafone handsets are currently experiencing the issue.

RIM told one commenter:

Subscribers may experience delays in sending or receiving messages or using other services such as BlackBerry Messenger. Subscribers may also be unable to create new accounts, add (integrate) third-party email accounts, or use BlackBerry subscriber web sites. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure.

Services should be restored within 2 to 2.5 hours at the most.

TechnoBuffalo will be keeping an eye on the situation throughout the day, and we’ll be sure to bring you the latest once we know more. In the meantime, if you’re experiencing the issues where you are, let us know about it in the comments.

[Via: The Next Web]


Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...

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