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Google Addresses Nexus 7 Shipping Delays

Google Nexus 7 Box

It’s pretty safe to say that Google’s Nexus 7 is a hit. Since the 7-inch tablet’s release last Friday, third party retailers and Google’s own store have been scrambling to meet customer demand. An update to Google’s Play Store reveals that its 16GB model Nexus 7 now lists a shipping time of 3 – 4 weeks, while the 8GB model lists a delivery period of 3 – 5 business days.

In wake of its shipping woes, Google has updated its shipping details for customers who pre-ordered and are still waiting for their Nexus 7s to arrive.

An update on Nexus 7 pre-order shipping status

We’ve had incredible demand for our new Nexus 7 tablet and are shipping them as quickly as possible. When your device ships you will receive a notification from Google Play with a shipping tracking number. We will have all orders placed through July 13 processed and shipped soon. Orders placed after July 13 will ship according to the quoted timeframe when you purchased and we will update you with a tracking number when we’ve shipped. Thanks for your patience.

Below are more specific details by country for devices ordered through July 13. If the below information is not true for you, and you ordered on or before July 13, please reach out to our support team so we can investigate.

In the US:

We’ve shipped all standalone Nexus 7 8GB orders (e.g.: those without a case, charger or Nexus Q). By the end of day on July 19 (PDT), we will have shipped all standalone Nexus 7 16GB orders placed through July 11 (PDT), and upgraded these orders to overnight shipping. We will process the remaining standalone Nexus 7 16GB orders by the end of next week with overnight shipping.

If you ordered your tablet with a case, charger or Nexus Q, your Nexus 7 will ship this week with overnight shipping, in some cases ahead of the rest of your order. But don’t worry, the rest of your order will be on its way soon.

In Canada:

We’ve shipped all Nexus 7 8GB orders. We are in the process of shipping Nexus 7 16GB orders and will ship them in 1-2 weeks.

In the UK:

All Nexus 7 8GB orders will ship by July 20 (BST). All Nexus 7 16GB orders placed through June 30 (BST), will ship by July 20 (BST). The remaining Nexus 7 16GB orders will ship next week.

In Australia:

All Nexus 7 8GB and Nexus 7 16GB orders will be fulfilled by the end of day on July 19 (AEST) and will arrive in 3-5 days.

We’re glad to see that Google is finding success with the release of its first tablet. Hopefully the search giant will find a resolution that will help it keep up with the growing consumer demand.

[via: Google]


Mark Hearn

Mark Hearn is a nerd's nerd if ever such a thing existed. Covering the mobile scene for several years, he also has a love for film, sports, gaming...

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