I ordered Apple’s next-generation MacBook Pro with Retina display on June 12, the day after the Cupertino company unveiled the notebook at its WWDC keynote. Two and a half weeks later, my order is still “processing,” and appears to be no closer to leaving the Foxconn factory in China.
It’s hardly surprising, then, that Apple is emailing some customers to inform them that their MacBook Pro orders will be delayed by up to a month. According to MacRumors, which has obtained a copy of one of these emails, all of the orders that have been held up are for business customers who placed their order within the 7-10 day shipping windows shortly after WWDC.
Furthermore, it is also reported that all MacBook Pros affected by the delay are build-to-order options, which combine the high-end 768GB solid-state drive with the stock 2.6GHz processor. It’s unclear whether there is something about this particular hardware combination that is presenting a stumbling block.
The full email reads:
Dear Apple Customer,
Thank you for your recent order.
Purchase Order#: xxxxxxxxxx
Sales Order#: xxxxxxxxxx
Ship-to Zip Code: xxxxx
Due to an unexpected delay, we are unable to ship the following item(s) by the date that you were recently quoted:
Z0ML, MBP 15.4/CTO
will now ship on or before
Jul 25, 2012
Please note that product availability can change rapidly, and it is possible that your order may ship much sooner than we anticipate. You may even receive a shipment confirmation between the time we send this email and the time that you read it.
As far as we can tell, personal customers are still seeing their MacBook Pro orders ship — though they are taking their time. The overwhelming demand of the new notebook saw shipping estimates slip to 3-4 weeks within 48 hours of its release, and those delays are yet to reduce more than two weeks after the device went on sale.
If you’ve ordered the new MacBook Pro with Retina display, how is your order doing?