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iPhone 4S User Sues Apple Over Siri, Say Capabilities Are “Misleading”

by Todd Haselton | March 12, 2012March 12, 2012 1:45 pm PST

Siri Icon

Well you can sue just about anybody for anything these days. Most iPhone 4S users love Siri, from what we can tell, but obviously that’s not speaking for everyone. A New York man named Frank Fazio has decided to sue Apple for false advertising when it comes to how it portrays Siri’s voice control capabilities, The Wall Street Journal said Monday.

Fazio bought his iPhone 4S in November and he doesn’t believe that Apple’s commercials, which show users easily booking appointments or learning how to play the guitar, fairly represent how users can actually use the voice service. The lawsuit says the following:

[I]n many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.

Fazio said that when he asked Siri how to find a certain destination the service often too long or provided the wrong answer to what he was looking for. He accused Siri of being a “work in progress” instead of being a finalized, polished product. Siri’s not perfect, we agree, but it’s also one of the best services of its kind right now. If you’re looking to learn guitar, might we suggest hiring a tutor?

[via The Wall Street Journal]

Todd Haselton

Todd Haselton has been writing professionally since 2006 during his undergraduate days at Lehigh University. He started out as an intern with...