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Google Promises to Fix Volume Bug Plaguing New Samsung Galaxy Nexus

The downside to becoming the first smartphone on the market to ship with Google’s new Ice Cream Sandwich operating system is that the new Samsung Galaxy Nexus isn’t without its little niggles. One of those is a lack of Adobe Flash Player, and the other is a bug that causes the device’s volume to fluctuate — and even mute itself — for no apparent reason.

Thankfully, Google has acknowledged the issue and promised Galaxy Nexus users that a fix is on its way. In a short statement, the search giant told AndroidPolice that it is “aware of the volume issues,” and that it will update the device soon:

“We are aware of the volume issue and have developed a fix. We will update devices as soon as possible”

Google chose not to elaborate on what could be behind the bug, but some reports suggest that the issue stems from the way in which the Galaxy Nexus handles 2G GSM bands. According to SlashGear, those experiencing the issue are only affected when the device is connected to the 900MHz bands used by European carriers. With good 3G coverage, however, the issue appears to be nonexistent.

It was initially believed that the bug was hardware related, and that it could not be fixed with a simple software update. One U.K. retailer, Handtec, even put sales of the device on hold while the issue was investigated.

Fortunately that’s not the case, and early adopters will not have to return their shiny new handsets for a replacement. But keep your eye on the updates for a fix.

Has the volume bug been affecting your Galaxy Nexus?

[via SlashGear]


Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...

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