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Steam Database Compromised by Hackers; Loads of Data Stolen

by Sean P. Aune | November 10, 2011November 10, 2011 4:16 pm PST

Steam, the popular digital download service for video games, joins the ranks of sites that have been hacked as of late.

Valve is currently in the process of letting its customers know about a hacking attack that came to their attention on November 6.  This is the message currently going out:

Dear Steam Users and Steam Forum Users,

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.


In short, they made off with everything they would need to make your life less than pleasant.

If you think your account may have been involved in any way, take action now as opposed to later.

Sean P. Aune

Sean P. Aune has been a professional technology blogger since July 2007, but his love of tech dates back to at least 1976 when his parents bought...