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How Loyal Are You? (iOS/Android Fanboys Welcome)

by Adriana Lee | October 29, 2011

I’ve heard fanboy comments for everything ranging from cars to kitchen electrics, but there’s something deeply unique about mobile platforms, for some reason. Maybe it’s because, unlike the time we spend in our cars or cooking food, many of us spend an inordinate proportion of our day occupied with our phones.

When the news hit that Google‘s Nexus One wouldn’t be getting the Ice Cream Sandwich update, it angered, confused and upset a number of people. I was skimming the reactions to that, when I came across some spats between a few of our readers. There was one commenter in particular who caught my attention. (If there was ever any doubt that the editors at TechnoBuffalo read your comments, well, here’s proof):

TB reader Adam Reid:

The fact is 3GS owners aren’t left out in the cold. The fact is iOS 5 delivered speed improvements across iOS devices. The fact is the 3GS remains a mainstay in the cellphone market despite its age while the flagship Android device from half a year after the 3GS launch has officially hit its technological dead end…

I can call out google for failing to support their legacy devices while Apple continues to do so… So while my buying choices [Android] show that I prefer the best products in any category regardless of who makes them, your words and your buying habits show a slavish dedication to a company…

I’ve got to give a shout-out to @Adam Reid for giving me some food for thought. Whether you agree with his point of view or not, he raises an interesting question: Is it better to be loyal and stick with a platform, regardless of the good/bad decisions by its maker, or should users follow whoever can satisfy their needs at a given time?

There are arguments for both sides: “Fanboy” support does buy companies some time and flexibility to suss things out and smooth issues, without the threat of immediate crash and burn. Then again, if people had no loyalty, and simply moved on to whatever products truly suited them best at any given time, then companies might feel more competitive pressure to polish their features and innovate more.

What describes your personal mobile tech policy the best, and why? Do you think loyalty is more important, or do you hop from one product/platform to another?


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Adriana Lee

Adriana is the resident writer-slash-culture vulture who has written about everything from smartphones, tablets, apps, accessories, and small biz...Adriana is the resident writer-slash-culture vulture who has written about everything from smartphones, tablets, apps, accessories, and small biz...