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RIM Says BlackBerry Services Are Now Restored After Server Crash

by Killian Bell | October 11, 2011October 11, 2011 6:02 am PDT

BlackBerry Torch 9810Has your BlackBerry been acting up this morning? Don’t worry — you’re not the only one. Thanks to a server crash at RIM, millions of BlackBerry users throughout Europe have been without BlackBerry Messenger and internet access on their phones today, but RIM promises the issue has been fixed.

In a message posted via the company’s U.K. Twitter feed, RIM apologizes for the downtime of its services and says that they’ve now been restored:

“BlackBerry services have been restored. We apologise to our customers for any inconvenience caused.”

The Canadian company also issued a statement to TechRadar:

“Yesterday, some BlackBerry subscribers in the EMEA region experienced delays with BlackBerry services.

“The issue was resolved and services are operating normally. We apologise to those customers who were impacted for any inconvenience.”

It’s unclear why RIM’s servers went down, and the company has chosen to keep that information under wraps. It did promise, however, that an investigation would be made which will hopefully ensure that the same doesn’t happen again.

Reports have claimed that a server outage in Slough, England, was the main cause of the downtime, but servers near RIM’s headquarters in Canada may have also been affected.

RIM has said that it could take days to identify the issue, but for now, BlackBerry services should be functioning normally.

Have you had problems with your BlackBerry today, and if so, is it back to normal now?

[via TechRadar]


Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...

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