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HTC Responds to Claims That It Is Tracking Sensation, Evo 3D Users

by Killian Bell | September 5, 2011September 5, 2011 8:00 am PDT

Last week, following the release of an over-the-air Android Gingerbread update for the HTC Sensation and Evo 3D, one user discovered a reference in the source code for ‘User Behavior Logging’, which led to a lot of speculation that HTC could be spying on some of its users. But do not worry. You may now remove your tinfoil hat and turn your phone back on, because HTC is not spying on you.

The company has responded to the claims and issued a statement to XDA Developers that clarifies what User Logging Behavior really means:

“HTC, like most manufacturers, has an opt-in error reporting function built in to our devices.

“If your phone experiences an error, you have the option of “Telling HTC” so we can make improvements to our phones.

“Details about this are in our privacy policy on each device and in order for data to be collected, you have to opt-in. If you do opt-in, we protect your privacy by de-identifying and encrypting the data.

“HTC is committed to protecting your privacy and that means a commitment to clear opt-in/opt-out as the standard for collecting any information we need to serve you better.”

So there you go: HTC is simply trying to be more efficient when it comes to solving your problems — it isn’t recording every website you visit and monitoring your text messages to your grandma. If you’re still concerned about it, check out your settings and ensure you’re not opting to send your data to HTC.

Are you concerned about sending information to HTC, or are you happy to provide these details if it means the company can better address issues with its software?

[via TechRadar]


Killian Bell

Killian Bell is a 20-something technology journalist based in a tiny town in England. He has an obsession with that little company in Cupertino...

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