Capcom-Unity represents the massive community arm of one of the most successful and storied third-party publishing companies in the gaming universe, Capcom. One forum member asked if Capcom had anything to say about the current PlayStation Network outage: “Do you have anything to say about the ordeal going down with hackers messing with [Sony] and stealing information from their servers?”
The response he received was, frankly, outstanding.
Christian Svensson gave a wealth of open feedback regarding Sony‘s PlayStation Network outage and what it may be costing his company.
…as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans.
Capcom has its own store within the PlayStation Network; one that sells both new and classic titles. The online space is clearly a massive bread winner for the company, and it’s one that Capcom has come to rely on. Svensson, while he may have bloated the numbers a bit, is certainly not wrong when he says that this outage has resulted in a massive loss of revenue for the company.
But Svensson also indicates his frustration as a gamer. On a simple level, he’s unable to consume and enjoy the gaming products he’s grown accustomed to loving.
Moreover, Svensson briefly dives into the damage this outage is causing companies and individuals beyond Sony:
In short, the hackers appear to be trying to “punish” Sony for some perceived injustice, and they’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause.”
This outage may translate to a loss in revenue for third party publishers that may actually force them to suspend funding for new projects; games that the hackers responsible for this attack may have actually enjoyed.
As the PlayStation Network continues to be down, it doesn’t seem that Capcom will be enjoying their typical level of sales anytime soon. The PSN is set for a May 31st reboot, let’s hope they can hit it.