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So if you haven’t heard, AT&T and Verizon are going against each other is some pretty harsh commercials. Verizon has the “There’s a Map for That,”  campaign and AT&T has the “Fastest 3G,” campaign.

I will be comparing the two based on personal experiences and I am going to split it into 5 categories; Customer Service, Cell Phone Service (Reception), Products, and Exclusive Features, and Overall Quality of the Reception. I will be posting a the categories one at a time. So stay tuned to see who is the winner.

First let me give you a little background of my history with the companies.

I have been an AT&T user before it was even AT&T. It used to be Cingular. But then AT&T got a hold of the company and things were running smooth. I had the hottest phone of the time, the good old Motorola RAZR V3. I could in no way complain about the service. I didn’t get much at my house, but I figured it was because I lived out in the country, so it really didn’t bother me.

Verizon on the other hand, I haven’t dealt with that much. I did use one of the internet cards for a while, and overall I could not complain. The service was responsive, and I got pretty good signal wherever I went with it. I just recently got the Motorola Droid from Verizon and it is a 3G phone.

For the longest time I thought these commercials were a joke. I loved AT&T because it had the iPhone. So when Verizon started attacking the iPhone, I was kinda upset, I did not enjoy the fact that companies were fighting with commercials. And when you cut down one of the things that I love (iPhone) then  you better be ready for a comeback statement from the opposing company. Sure enough AT&T started up their campaign and then Apple followed with their campaign.

Customer Service:

I always had AT&T’s back in these campaigns, but that all changed a few days ago. I remember a while back when I got my iPhone 3GS, it would not activate. So I went to AT&T, and sat there for over 6 hours. The customer service was horrible. They finally sent me over to Apple and made Apple take care of it. I also had many problems with AT&T on the phone. Their phone service was disrespectful and unknowing of what I needed help with. So that lowers my respect even more.

Verizon on the other hand I have not had a problem with their service. The people at the store were very informative and knew just what I was asking. Their phone service was the same way. They took good care of me as their customer. I really enjoyed the fact that they took a little extra time to make sure everything was understood on my part.

So for this round I am giving it to Verizon.

Verizon: 1               AT&T: 0