HTC on Friday gave the Android community a verbal confirmation that its future flagship handsets will receive all major updates for at least 24 months. You’d expect this kind of support to be a given, especially from a major manufacturer like HTC. But, unfortunately for Android fans, it’s not uncommon to see owners of newer handsets get hung out to dry—Android fans otherwise know this phenomena as the “f” word, or fragmentation.
Over the past several months, HTC has attempted to be more transparent about its Android updates, building a page keeping smartphone owners up-to-date on software progress. While the Taiwanese company hasn’t been particularly punctual with the latest Android release, missing its self-imposed 90-day target period, Android 4.4 KitKat has been rolling out to users across the U.S.
Plenty of work goes into updating a handset, especially for manufacturers that have heavy skins pasted on top. In HTC’s own chart, there’s an evaluation period, development, integration, certification and finally a consumer roll out. With a greater commitment to future updates, hopefully HTC customers will no longer have to wonder if their device will receive a big Android update down the road, but when.