Motorola Droid Ultra-Home Screen

The last thing you want to do when installing a fresh version of Android on your phone is to accidentally brick the device. That’s apparently exactly what’s happening to owners of Verizon’s Motorola DROID Maxx, DROID Mini and Motorola DROID Ultra who are trying to install Android 4.4 KitKat. According to new reports from Droid-Life, Verizon and Motorola are reportedly stopping the rollout. Though several people are left high and dry for now.

Droid-Life said that the first signs of concern started when readers started to email in claiming that their DROID Maxx or DROID Ultra smartphones completely stopped working after they tried to install the update. Motorola’s forums have 17 pages discussing the topic. Here’s one comment:

phone failed to update.  got an error. now stuck at motorola screen.  seems bricked!!!! can not factory reset.  Can not do anything.  HELP!

Another:

yea im a teacher at work and i dont have a phone to call out.  I have the tech support waiting on the computer.  theres no way their going to fix this one without going to verizon for a new phone.  I dont think they have an installer through a computer like samsung does.

Apparently Motorola and Verizon have both since pulled the update. TechnoBuffalo attempted to reach out to both firms for a comment though a spokesperson was not immediately available.

Source Motorola